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Incomer Investigaciones
  • Inicio | Home
  • ESPAÑOL
    • Quienes Somos
    • Nuestros Servicios
    • Casos de Éxito
    • Testimoniales
    • Asoc. Profesionales
  • ENGLISH
    • Who We Are
    • Our Services
    • Case Studies
    • Testimonials
    • Professional Affiliations

"What people say is narrative. What we report is evidence."

Proven Experience: Selected Case Studies

Legal Support

Insurance Fraud

Insurance Fraud

 Border investigation (cargo contamination): In Ciudad Juárez, a gardening products maquiladora was linked to a trailer transporting 250 kg of marijuana into the United States. We investigated whether the drugs had left the plant loaded in the trailer or had been introduced en route. We established that the driver had been threatened and that a local cartel had swapped the trailer for a larger one, attempting to mimic the original unit. Our findings helped avoid significant fines and sanctions in the U.S. for the maquiladora in Mexico.
 

Wrongful death due to negligence: We documented negligent practices at an international hotel chain, which ultimately allowed counsel to obtain a USD 32,000,000 settlement in favor of the widow in the United States.
 

Legal support for victims of an air crash: In an air accident with 22 fatalities, we documented negligence by the aircraft owner and a local airline that had falsified training courses to obtain pilot licenses. We secured key evidence and the testimony of the person who issued the false certificates, enabling victims’ attorneys to prove liability and prevent the airline from resuming operations.
 

We also support U.S. law firms by verifying IDs and driver’s licenses of Mexican truck drivers involved in accidents, confirming identity and address for formal notifications and process service in Mexico.

Insurance Fraud

Insurance Fraud

Insurance Fraud

Insurance fraud: A Canadian businessman claimed severe physical limitations and used crutches in Canada. During his anniversary trip to Mexico, he was documented swimming, playing water polo, and taking part in recreational activities without restrictions. Based on the evidence presented in court, he was ordered to reimburse the insurer more than CAD 300,000.
 

Attempted insurance fraud: A Mexican–American policyholder and his accomplice faked a hearing injury in order to claim USD 8,000,000 under a premium travel policy issued by a leading European insurer. Our investigation proved false statements, identity misrepresentation, and prior fraud attempts in the U.S., which allowed the carrier to deny the claim.
 

False identity: A U.S. insurer asked us to review a fatal car accident linked to a high-value policy. We confirmed that the accident had indeed occurred, but the deceased was a Mexican citizen and not the U.S. policyholder, thereby preventing an improper payment of USD 1,500,000.
 

Ongoing workers’ compensation support: We also routinely handle workers’ compensation cases for insurance carriers, including alive and well visits / welfare checks throughout Mexico to confirm that the claimant actually resides where reported, assess their physical condition, and verify compliance with medical restrictions.

Internal Fraud

Insurance Fraud

Locating Individuals

 Internal fraud: At a multinational Fortune 50 company, the case began with a whistleblower report. Despite multiple prior internal and external audits, the scheme had not been detected. Our investigation identified MXN 170,000,000 in fraud and prevented an additional MXN 340,000,000 in losses, documenting collusion across 5 departments, with 34 employees terminated and 18 referred for prosecution.
 

Illicit gains from internal misconduct: European multinational facing internal theft and illicit benefits derived from misuse of company resources.
Outcome: 80 dishonest employees were identified, documented, and terminated without severance.
 

Currency exchange house robbery: We investigated and documented the participation of three female employees, acting in collusion with their partners, in an armed robbery against a major currency exchange house in Mexico City.
Recovered amount: MXN 1,200,000.
 

Executive unfair competition: In 30 days we documented that the managing director in Mexico was running a large-scale parallel business selling printer toner, reselling used cartridges recovered from the company’s own plant throughout the country. The company was able to dismiss him without benefits on grounds of unfair competition.

Locating Individuals

Human Resources & Pre-Employment

Locating Individuals

International fugitive: Romanian national specialized in cryptocurrency fraud and wanted at the international level. Our investigation allowed us to locate him in only 10 days.
 

Missing person (addiction issues): Foreign national with severe addiction problems, missing for 60 days in downtown Mexico City. He was located within 8 days of our engagement.
 

Missing person (memory loss): Foreign national missing in Mexico for over two years, suffering from memory loss due to lack of medication. He was located in Morelia and transferred under medical custody back to the United States.
Search time: three weeks.
 

Runaway teenager: 14-year-old U.S. teenager who had run away to Mexico with her boyfriend. She was located in the border area within 2 days and transported back to the United States, where she was safely returned to her parents.

Intellectual Property

Human Resources & Pre-Employment

Human Resources & Pre-Employment

 International counterfeiting: In coordination with a reputable private investigation agency in Hong Kong, we documented the manufacture and distribution of counterfeit thermomagnetic switches, leading to the prosecution in China of those responsible, whose products were being sold in several European countries.
 

Counterfeiting in Mexico: We uncovered a counterfeiting scheme involving veterinary medicines of a leading brand in the Mexican market, which were being brought into the country through the southern border.
 

Leaked album cover: We traced on social media the leak of the cover of a world-famous singer’s new album, identifying the worker at the production plant responsible for the breach. Based on this evidence, the record label was able to claim damages from the manufacturer for the financial loss caused.

Human Resources & Pre-Employment

Human Resources & Pre-Employment

Human Resources & Pre-Employment

 Extortion by employee: We obtained the evidence needed to refer an employee for prosecution after an attempted extortion targeting the business owners’ family.
 

Field sales and route staff control: Verification of the actual activities of field salespeople and drivers, detecting misuse of work time, diversion of clients, and sale of competing products.
 

Workplace risk prevention: During the background investigation of a candidate for an IT specialist position, we discovered that, in a previous job at an alarm company, he had facilitated several residential burglaries by remotely disabling alarm systems from the central station so his accomplices could enter. This prior employment history did not appear on his CV, and the company was able to avoid hiring him.

Corporate Due Diligence

Cargo Theft Investigations

Cargo Theft Investigations

 Bank merger: A leading U.S. bank acquired a Central American bank and engaged us to vet officers across 5 countries. We completed the investigation in 45 days.
Outcome: 12 officers were removed from their positions due to previously undetected criminal conduct.


Internal investigation (sexual harassment): Through interviews and documentary analysis, we obtained the evidence required to arrest and prosecute a manager for sexual harassment against 6 female employees at a well-known law firm.

Cargo Theft Investigations

Cargo Theft Investigations

Cargo Theft Investigations

Highway trailer theft: After the theft of a tractor-trailer carrying a load of modems belonging to a multinational company, we were able to locate and recover the entire shipment, valued at $8,000,000 USD.


Border-area trailer theft: We documented the modus operandi behind the theft of a shipment of cell phones, proving collusion between the truck driver, dispatch personnel and a local criminal group. The individuals involved were turned over to the authorities for prosecution.

Landlords & Real Estate

Cargo Theft Investigations

Landlords & Real Estate

 Forged property deeds: By proving that the title documents for an 18,000 m² parcel were forged, we prevented a significant financial loss for a Dutch company that was about to finalize the purchase.


Fake guarantor (co-signer): We determined that the guarantor on a 5-year lease agreement was using a false ID. This allowed our client to cancel the operation in time and avoid material financial risk.


“Less speculation, more evidence. Tell us about your case in Mexico.”

“Less speculation, more evidence. Tell us about your case in Mexico.”

“Less speculation, more evidence. Tell us about your case in Mexico.”

“Less speculation, more evidence. Tell us about your case in Mexico.”

“Less speculation, more evidence. Tell us about your case in Mexico.”

“Less speculation, more evidence. Tell us about your case in Mexico.”

Contact Us

 Please send us an email or a WhatsApp with a brief description of your case. We will review it and respond with a clear plan, estimated costs, and an expected time frame for completion.  

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Incomer Investigaciones SA de CV

Calle Empresa 186, Extremadura Insurgentes, Ciudad de México, CDMX, México

Phone: +(52) 55 5563 7081 E-mail: xochitl@incomer.com.mx Office hours: Monday to Friday, 7:00 a.m. to 4:00 p.m., by appointment only. Saturday and Sunday: Closed.

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